Thank you for using IXI Creatives Sdn Bhd mobile game ("Sky Age"). We are committed to protecting your privacy and providing a safe and secure experience for all users. This Privacy Policy explains how we collect, use, and disclose your personal information in connection with your use of the App.
Information We Collect: We may collect the following types of personal information from you:
Device Information: We may collect information about your device, including the model, operating system version, unique device identifiers, and mobile network information.
Gameplay Information: We may collect information about your gameplay activities, including your high scores, achievements, and progress through the game.
In-App Purchases: If you make in-app purchases in the App, we may collect information about those purchases, including the items purchased and the transaction amount.
Contact Information: If you contact us for support or other reasons, we may collect your name, email address, and other contact information.
How We Use Your Information We may use your personal information for the following purposes:
To provide and maintain the App: We use your information to operate and maintain the App, including to provide customer support and respond to your inquiries.
To improve the App: We use your information to understand how users interact with the App and to make improvements to the App and our services.
To personalize your experience: We use your information to personalize your experience with the App, including to show you personalized content and advertisements.
To prevent fraud and abuse: We use your information to prevent fraud and abuse of the App and our services.
To comply with legal obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
How We Share Your Information We may share your personal information with the following third parties:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, analytics, and customer support.
Advertising Partners: We may share your information with third-party advertising partners to show you personalized advertisements in the App and on other platforms.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to a subpoena or other legal process.
Data Retention and Security We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure, but we cannot guarantee its absolute security.
Your Rights and Choices You have the right to access, correct, or delete your personal information. You may also opt-out of certain types of data processing, such as personalized advertising. Please contact us at [email protected] to exercise these rights.
Children's Privacy We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected] and we will take steps to delete the information.
Changes to this Privacy Policy We may update this Privacy Policy from time to time by posting a new version on our website or in the App. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].